Safety Culture in Italian Hospitals: a Mixed Methods Study among surgical healthcare professionals
DOI:
https://doi.org/10.54103/dn/31004Keywords:
Safety culture, Operating room, Healthcare professionals, Mixed methodsAbstract
INTRODUCTION: Safety culture is crucial in surgical settings, which are characterized by high technical complexity and strong interdependence among healthcare professionals. In Italy, studies adopting a mixed-methods approach to explore professionals’ perceptions and the organizational actions aimed at promoting safety remain limited.
METHODS: A convergent parallel mixed-methods design was adopted. The quantitative phase consisted of the online administration of the validated Italian version of the Safety Attitudes Questionnaire (SAQ), while the qualitative phase involved focus groups analyzed using an inductive thematic approach. The two components were integrated through a comparative matrix.
RESULTS: The highest SAQ scores were observed for the Safety Climate and Other Conditions dimensions, whereas less positive perceptions emerged for Perception of Hospital Management and Working Conditions. Significant differences were associated with professional role, gender, and years of experience in the operating room. The qualitative analysis identified five main themes: safety as a relational climate; the role of experience and training; communication and organizational challenges; the operating room as an identity-forming space of safety; and improvement strategies, including continuous training, simulation activities, non-punitive audits, and greater professional involvement in decision-making processes. The mixed-methods integration revealed strong convergence between quantitative and qualitative findings, while also highlighting organizational needs not captured by the questionnaire alone.
CONCLUSIONS: Safety culture in Italian surgical settings appears overall positive but shows critical issues related to managerial and organizational dimensions. Strengthening structured training, interprofessional communication, and the involvement of healthcare professionals in decision-making processes represents a strategic lever to promote safety-oriented behaviors.
Downloads
References
1. Behzadifar M, Behzadifar M, Jahanpanah F, Bragazzi NL. Patient safety culture assessment in Iran using the Hospital Survey on Patient Safety Culture tool: a systematic review and meta-analysis. Clin Epidemiol Glob Health. 2019;7:641-7.
2. Fujita S, Seto K, Ito S, Wu Y, Huang CC, Hasegawa T. The characteristics of patient safety culture in Japan, Taiwan and the United States. BMC Health Serv Res. 2013;13:20. doi:10.1186/1472-6963-13-20.
3. Güneş UY, Gürlek Ö, Sönmez M. A survey of the patient safety culture of hospital nurses in Turkey. Collegian. 2016;23(2):225-32. doi:10.1016/j.colegn.2015.02.005.
4. Ginsburg LR, Tregunno D, Norton PG, et al. “Not another safety culture survey”: using the Canadian Patient Safety Climate Survey (Can-PSCS) to measure provider perceptions of patient safety climate across health settings. BMJ Qual Saf. 2014;23(2):162-70. doi:10.1136/bmjqs-2013-002220.
5. Churruca K, Ellis LA, Pomare C, et al. Dimensions of safety culture: a systematic review of quantitative, qualitative and mixed methods for assessing safety culture in hospitals. BMJ Open. 2021;11(7):e043982. doi:10.1136/bmjopen-2020-043982.
6. Østergaard D, Madsen MD, Ersbøll AK, et al. Patient safety culture and associated factors in secondary health care of the Capital Region of Denmark: influence of specialty, healthcare profession and gender. BMJ Open Qual. 2022;11(4):e001908. doi:10.1136/bmjoq-2022-001908.
7. Wurstner J, Koch F. Role redesign in perioperative settings. AORN J. 1995 May;61(5):834-8, 840, 843-4. doi: 10.1016/s0001-2092(06)63716-2.
8. Micheli AJ, Smith CE. Unlicensed assistive personnel in the perioperative setting. Nurs Clin North Am. 1997 Mar;32(1):201-13.
9. Van Cleave C, Scherffius JA. Filling the void created by reductions in nurse staffing. AORN J. 2002 Apr;75(4):829-34. doi: 10.1016/s0001-2092(06)61640-2. PMID: 11963678.
10. Smith H. Healthcare assistants. To scrub or not to scrub? Br J Perioper Nurs. 2003 Oct;13(10):420-4, 426. doi: 10.1177/175045890301301003.
11. Hind M. Healthcare support workers and the scrubbed role. Br J Perioper Nurs. 2001 Jun;11(6):262-8. doi: 10.1177/175045890101100605.
12. Huddleston M, Scoins H. Assistant theatre practitioners: 'must have' or 'needs must'? J Perioper Pract. 2006 Oct;16(10):482-6. doi: 10.1177/175045890601601002.
13. Hemingway M, Freehan M, Morrissey L. Expanding the role of nonclinical personnel in the OR. AORN J. 2010 Jun;91(6):753-61. doi: 10.1016/j.aorn.2009.11.067.
14. Bogdanovic, J., Perry, J., Guggenheim, M., & Manser, T. (2015). Adaptive coordination in surgical teams: an interview study. BMC health services research, 15, 128. https://doi.org/10.1186/s12913-015-0792-5
15. Prati, G., & Pietrantoni, L. (2014). Attitudes to teamwork and safety among Italian surgeons and operating room nurses. Work (Reading, Mass.), 49(4), 669–677. https://doi.org/10.3233/WOR-131702
16. Blegen MA, Goode CJ, Reed L. Nurse staffing and patient outcomes. Nurs Res. 1998 Jan-Feb;47(1):43-50. doi: 10.1097/00006199-199801000-00008.
17. Catchpole K, Mishra A, Handa A, McCulloch P. Teamwork and error in the operating room: analysis of skills and roles. Ann Surg. 2008 Apr;247(4):699-706. doi: 10.1097/SLA.0b013e3181642ec8.
18. Messina J. Development and implementation of a perioperative assistant training program. AORN J. 1997 Nov;66(5):890, 893-4, 896 passim. doi: 10.1016/s0001-2092(06)62668-9.
19. Juliasih, N. N., Dhamanti, I., Semita, I. N., Wartiningsih, M., Mahmudah, M., & Yakub, F. (2023). Patient Safety Culture, Infection Prevention, and Patient Safety in the Operating Room: Health Workers' Perspective. Risk management and healthcare policy, 16, 1731–1738. https://doi.org/10.2147/RMHP.S425760
20. Bidwell, L. N., Báez, J. C. (2025). Mixed methods research. In Handbook of research methods in social work (pp. 197-209). Edward Elgar Publishing.
21. Commission of the European Communities. Benchmarking the competitiveness of European industry. Communication from the Commission. COM(96)463 final. Brussels: Commission of the European Communities; 1996 Oct 9.
22. Bernalte-Martí V. Cross-cultural adaptation of the Safety Attitudes Questionnaire Short Form in Spanish and Italian operating rooms: psychometric properties. J Patient Saf. 2022;18(3):e687-e696. doi:10.1097/PTS.0000000000000901.
23. Quadrifoglio S, Pecorelli N, Carle F, et al. Validation of the Safety Attitudes Questionnaire (Short Form 2006) in Italian in hospitals in the northeast of Italy. BMC Health Serv Res. 2015;15:284. doi:10.1186/s12913-015-0951-8.
24. Sacks, GD, Shannon EM, Dawes AJ, et al. "Teamwork, communication and safety climate: a systematic review of interventions to improve surgical culture." BMJ Quality & Safety 24.7 2015; 458-467. doi:10.1136/bmjqs-2014-003764
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Domenica Gazineo, Elvio Di Rado, Lea Godino

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Accepted 2026-06-26
Published 2026-07-31





